Privacy Policy

Last updated: 12.11.2015

What information do you collect, how is it collected and how do you use it?

Anyone can visit our site and use our mobile apps free of charge. You are welcome to browse our articles, ratings lists and read reviews without ever giving us your individual personal information. We collect information in two ways: directly from you and through the use of “cookies”. Third party services like Google Adsense may also collect information about you through cookies to display behavioral ads.
We will share your personal information with third parties only in the ways that are described in this privacy policy. We plan that, from time to time, we will provide certain companies (like our advertisers) with aggregated user information. We will NOT give advertisers your personal information about you without your specific authorization to do so, except when filling the quick quote form or the free moving calculator form or the cost calculator. We may also provide your personal information to companies that provide services to help us with our business activities such as offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
When the quick moving quote form or the free moving calculator form or the cost calculator is filled, the information is forwarded to partnering moving companies and moving brokers that will use the information you have submitted to provide you with commercial information. We provide moving quotes using the MyMovingLoads estimation engine part of MyMovingReviews. To learn how your information that you submit in those forms is handled, please refer to their privacy policy.
Technologies such as: cookies, beacons, tags and scripts are used by Move Advisor Ltd and our marketing partners, affiliates, analytics and/or online customer support providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use cookies for authentication, verification, to remember users’ settings (e.g. language preference and location) and for analytics. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited. We use Local Storage Object (LSOs) such as Flash to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 or Flash to collect and store information.
Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click here.
If you are moving company and apply for a moving company account, please read the next chapter.
Of course, notwithstanding anything in this policy to the contrary, we will provide personal information if we are or believe that we are legally required to do so pursuant to a subpoena, warrant, other legal method or applicable law, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, to any other third party with your prior consent to do so.
If Move Advisor Ltd is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

How is my privacy protected?

California has passed legislation requiring certain specific disclosures be made available to California residents who use the Internet and provide information that may be used for marketing purposes. That legislation requires any business that discloses a customer’s personal information (as defined by the act) to any third party for direct marketing purposes to provide the customer a method for obtaining the names, addresses and certain other specified details of anyone who might have received that personal information. If you are a California resident you may request this information from MoveAdvisor, the MoveAdvisor apps or any of its affiliates by sending an e-mail to info@moveadvisor.com. MoveAdvisor is not obligated to respond to more than one such request from you per calendar year.
We will not share your personal information without your knowledge. We will share your information with moving companies in case you want to contact them through our website or apps, or in cases you want a moving quote/estimate.

How will I know if you change your privacy policy?

This privacy policy may be revised over time as new features are added to the Web site. We will post those changes prominently so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. If we are going to use your personal information in a manner different from that stated at the time of collection we will notify you via e-mail prior to the change becoming effective. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users prior to the change becoming effective. In some cases where we post the notice we will also e-mail users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

What kind of security measures do you take?

Any information you provide, other than information you chose to provide and make publicly available in your posts or filled in the quick moving quote, is maintained and accessible only by us, and only by those of our employees with a need to have access to such information in the performance of their work. This site has instituted commercially reasonable security measures to protect the loss, misuse and alteration of the information under our control or in our possession. Unfortunately, data transmission over the Internet cannot be guaranteed to be totally secure. Additionally, we also use outside companies to display ads on our site. These ads may contain cookies. While we use cookies in other parts of our Web site, cookies received with banner ads are collected by our ad company, and we do not have access to this information. Therefore, although we take measures, such as those described in this Privacy Policy, to protect your personal information, we cannot warrant the security of information that you provide. Accordingly, you agree that you are providing such information at your own risk. If you have any questions about security on our Web site, you can contact us at info@moveadvisor.com.

What are the limits of your Privacy Policy?

The MoveAdvisor web site and the MoveAdvisor apps contain hyperlinks and advertisements that, if activated in the manner provided by your browser, will cause your browser to access and display the contents of other Web sites. MoveAdvisor does not control or have any knowledge concerning the provisions of the privacy policies, if any, of those sites. Accordingly, MoveAdvisor is not responsible for the privacy practices or any of the content of those web sites and MoveAdvisor’s Privacy Policy does not apply to those other sites. If you choose to activate a hyperlink to another web site and if you submit personal information to any of those sites, you do so at your own risk as your information is governed by their privacy policies and you may wish to review that site’s privacy policy.

How can I change or delete my personal information?

Users can modify or delete their personal information entered when writing a review by sending an email to info@moveadvisor. The information entered in the free moving quote form or the free moving calculator form or the cost calculator form cannot be modified because it is already submitted to the moving companies that prepare the moving quotes, moving estimates and the approximate moving cost calculations. The personal information entered in the free moving quote form or the free moving calculator form or the cost calculator form is used by the moving companies to contact you with the results of the moving estimate. You might be able to change or remove that information by contacting every moving company that have contacted you or by contacting us by email at the email address listed above. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at info@moveadvisor.com.

Behavioral Advertising

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Social Media Widgets

Our web site includes social media features, such as the Facebook Like button and widgets, such as the ShareThis button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our web site. Your interactions with these features are governed by the privacy policy of the company providing it.

What if I have more questions?

If you have any questions about this privacy policy, the practices of this site, or your dealings with this Web site or with the MoveAdvisor mobile apps, please send an email to info@moveadvisor.com.

How can I be sure that you adhere to your Privacy Policy?

If, for any reason, you believe that MoveAdvisor has not adhered to the principles contained in this Privacy Policy, please notify us at info@moveadvisor.com. We will do our best to address your concerns and to confirm and correct the problem promptly.

Acceptance of Terms.

By using this site you acknowledge and agree to the terms of this Privacy Policy. If you disagree with any term or condition in this Privacy Policy, you must not use our site. If you disagree with any term or condition in this Privacy Policy you must exit the website immediately and you must not fill any form on the website.

Before using the MoveAdvisor site and the MoveAdvisor apps, you must agree with our terms of service, available at: https://www.moveadvisor.com/terms-of-service/